How we protect your health information

Who we are and what this page covers

Precision Pharma Corp (“Precision,” “we,” “our,” or “us”) is a Florida 503A compounding pharmacy at 555 Heritage Dr, Ste 143, Jupiter, FL 33458-5287. This page describes how we use, share, and protect your health information: information that identifies you and relates to your health, the care you receive, or payment for that care. It covers the records we keep as your pharmacy, such as your prescriptions, the medications we compound and dispense, and their shipment, and it applies to everyone who works in our pharmacy.

HIPAA, the federal health privacy law, applies to a pharmacy that bills health insurance or sends other electronic insurance transactions. We do neither. We are paid directly, by you or by the platform or clinic your prescriber works through, and not by a health plan. So we are not currently a HIPAA covered entity, and this page is not a HIPAA Notice of Privacy Practices. We protect your records to the standard HIPAA sets anyway, and Florida law protects your prescription records either way (see section 7). If we ever begin billing health insurance, we will publish a HIPAA Notice of Privacy Practices here.

If your prescriber ordered your medication through a telehealth platform or a clinic, your prescriber’s medical practice keeps its own records and gives you its own notice. This page covers the records we keep.

1. Treatment, payment, and health care operations

We may use and disclose your health information for the following purposes without your written authorization.

Treatment

We use your health information to fill your prescriptions and to care for you as your pharmacy, and we share it with others involved in your treatment. For example, we may contact the prescriber who wrote your prescription to confirm a dose or to ask about a possible drug interaction, tell the platform or clinic your prescriber uses to send us prescriptions that your medication has shipped, or transfer a prescription to another pharmacy at your request or when that pharmacy will continue your care.

Payment

We use and disclose your health information to be paid for the medications we dispense. We do not bill health insurance. For example, we may give the medication, quantity, and date dispensed to the platform, clinic, or other party that pays for your prescription, or use your information to process your own payment.

Health care operations

We use and disclose your health information to run our pharmacy and to check and improve the quality of our work. For example, we may review compounding and dispensing records to confirm their accuracy, investigate and correct an error, train our pharmacy staff, or meet the requirements of our licenses and accreditations. We may also contact you about your prescription, for example to confirm your address, tell you about a shipment, remind you about a refill, or tell you about a recall.

2. Other uses and disclosures the law permits or requires

We may also use or disclose your health information without your written authorization in the situations below. Where Florida law protects your information more than federal law does, we follow Florida law (see section 7).

• As required by law. When federal, state, or local law requires it, including reports to Florida’s prescription drug monitoring program when we dispense a controlled substance.
• Public health. To public health authorities to prevent or control disease, injury, or disability, and to report reactions to medications.
• FDA reporting and product safety. To the U.S. Food and Drug Administration, or to a person subject to its jurisdiction, to report adverse events and problems with medications, to track products, and to carry out recalls.
• Abuse, neglect, or domestic violence. To a government authority allowed to receive these reports, when the law requires or permits it.
• Health oversight. To agencies that oversee pharmacies and health care, including the Florida Board of Pharmacy, the Florida Department of Health, the FDA, and the Drug Enforcement Administration, for inspections, audits, investigations, licensing, and other oversight.
• Judicial and administrative proceedings. In response to a court or administrative order, or to a subpoena or other lawful process when the law allows. Florida law limits how prescription records may be released in a court case (see section 7).
• Law enforcement. To a law enforcement official as the law permits, for example in response to a court order, warrant, or subpoena, to identify or locate a suspect, fugitive, material witness, or missing person, or to report a crime on our premises.
• Coroners, medical examiners, and funeral directors. As needed for them to carry out their duties.
• Organ and tissue donation. To organizations that handle organ, eye, or tissue donation and transplantation.
• Research. For research approved by an institutional review board or privacy board under the law’s privacy protections, or as the law otherwise allows.
• To avoid a serious threat. To someone able to prevent or lessen a serious and imminent threat to the health or safety of you, another person, or the public.
• Specialized government functions. For military and veterans activities, national security and intelligence activities, and protective services for the President and others, and to a correctional institution or law enforcement official that has custody of you.
• Workers’ compensation. As needed to comply with workers’ compensation laws and similar programs that provide benefits for work-related injury or illness.
• People involved in your care. To a family member, friend, or other person you identify who is involved in your care or helps pay for it, limited to what is relevant to their involvement, for example so someone can pick up a prescription for you. If you are available, we will give you the chance to object first. If you cannot agree or object, for example in an emergency, we may share information when we believe it is in your best interest. We may also share information with a disaster relief organization so your family can be told where you are and how you are.
• Service providers. To companies that perform services for us, such as secure email, telephone service, and the computer systems that hold our records. A service provider may receive your health information only under a written agreement that requires it to protect your information and to use it only for the services it performs for us. Avellum Health Co LLC, an affiliated company under common ownership, provides our technology and hosts our pharmacy systems under a written data protection agreement. It has no pharmacy or clinical role, and we keep control of our pharmacy records.

3. Uses and disclosures that need your written authorization

We will not use or disclose your health information for any purpose this page does not describe unless you give us your written authorization. In particular, we need your written authorization to:

• use or disclose your health information for marketing;
• sell your health information; and
• use or disclose most psychotherapy notes, if we ever hold any.

We do not use your health information for fundraising. You may revoke an authorization at any time by writing to our Privacy Officer (see section 9). A revocation stops future uses and disclosures under that authorization, but it does not undo anything we already did in reliance on it.

4. Your rights

We give you the following rights over your health information as our own practice. To use any of them, contact our Privacy Officer (see section 9). We may ask you to make your request in writing.

• Get a copy of your records. You may ask to see or get a copy of the health information we keep about you, including your prescription records. If we keep it electronically, you may ask for an electronic copy in the form and format you request when we can readily produce it, and you may ask us to send a copy to another person you name. We will respond within 30 days of your request, or tell you in writing within that time if we need up to 30 more days. We may charge a reasonable, cost-based fee. In limited cases we may deny your request; if we do, we will tell you why in writing and, when the law allows, how to have the denial reviewed.
• Ask us to amend your records. You may ask us to correct health information you believe is incorrect or incomplete. We will respond within 60 days. We may say no, for example if we did not create the information or it is accurate and complete, but we will tell you why in writing, and you may give us a statement of disagreement to keep with your records.
• Get an accounting of disclosures. You may ask for a list of the times we disclosed your health information in the six years before your request, who received it, and why. The list leaves out disclosures for treatment, payment, and health care operations, disclosures to you, disclosures you authorized, and certain others the law excludes. One list in any 12-month period is free; we may charge a reasonable, cost-based fee for another list in the same period.
• Ask us to restrict what we use or disclose. You may ask us not to use or disclose certain health information for treatment, payment, or health care operations, or not to share it with people involved in your care. We are not required to agree, except in the case described next. If we do agree, we will follow the restriction unless the information is needed to give you emergency treatment.
• Restrict disclosures to your health plan. We do not bill health insurance, so we do not send information about your prescriptions to a health plan. If you ask us not to share information about a medication with your health plan, we will agree unless a law requires us to share it.
• Ask for confidential communications. You may ask us to contact you in a particular way, such as at a specific phone number or email address, or at a different mailing address. We will not ask why, and we will agree to all reasonable requests.
• Get a paper copy of this page. You may ask for a paper copy of this page at any time, even if you first read it online, and we will give it to you promptly.
• Choose someone to act for you. If you have given someone medical power of attorney, or someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will confirm the person has this authority before we act.
• Be notified of a breach. If a breach compromises the privacy or security of your health information, we will notify you.

5. Our commitments

• We keep your health information private and secure, with administrative, technical, and physical safeguards.
• We follow the practices on this page as currently in effect.
• We will notify you if a breach compromises the privacy or security of your health information.
• Florida law requires us to keep your prescription records confidential and limits who may receive them (see section 7).

6. Changes to this page

We may change this page and make the new version apply to all health information we keep, including information we created or received before the change. If we change it, we will post the new version on this page with its effective date, make it available at our pharmacy, and give you a copy on request. If we ever begin billing health insurance, we will publish a HIPAA Notice of Privacy Practices here.

7. Florida law

Florida law gives added protection to pharmacy prescription records. Under section 465.017 of the Florida Statutes, except as other Florida law permits, records of the prescriptions we fill and the medications we dispense may be furnished only to you or your legal representative, to the Florida Department of Health as the law provides, to your spouse if you are incapacitated or unable to request them, or to others with your written authorization. In a civil or criminal court case, they may be furnished on a subpoena issued by a court, after the party seeking them gives proper notice to you or your legal representative.

Other federal and state laws may give certain kinds of information extra protection. Where a law protects your information more than this page describes, we follow that law.

8. Complaints

If you believe your privacy rights have been violated, you may file a complaint with us by writing, calling, or emailing our Privacy Officer (see section 9). For a pharmacy matter, you may also file a complaint with the Florida Department of Health, which licenses and oversees Florida pharmacies, at floridahealth.gov/licensing-regulations/complaints-enforcement.

We will not retaliate against you for filing a complaint.

9. Contact us

For questions about this page, to exercise your rights, or to file a complaint, contact: Stewart Edington, Privacy Officer, Precision Pharma Corp, 555 Heritage Dr, Ste 143, Jupiter, FL 33458-5287, United States. Email: orders@precisionpharma.org. Phone: (561) 941-3900.

Our Privacy Policy describes how we handle other information, such as information you give us through this website.